If you are using Incapsula/Imperva CDN to provide content for your website, you will need to whitelist the Siteimprove IP addresses within Incapsula/Impervato give Siteimprove access to check your website content.
We recommend that you reach out to Incapsula/Imperva for specific details on whitelisting on your version of the Incapsula/Imperva CDN. You can also refer to this information on the Incapsula/Imperva Security Settings.
The process will be similar to the steps outlined below:
- Log in to your Incapsula/Imperva control panel.
- Select the “Settings” menu option.
- Click "Security".
- Go to the "Whitelist Specific Sources" section.
- Enter the "Content Suite and Crawler IP addresses" listed in the article Siteimprove IP Addresses.
- Select "Add IP Address".
- Click “Save”.
Incapsula/Imperva will then allow the Siteimprove services to check your website content. If you have any questions regarding this, please contact Siteimprove technical support.