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How do I allow Siteimprove to access my site when using Incapsula/Imperva CDN?

Sean Needham avatar

If you are using Incapsula/Imperva CDN to provide content for your website, you will need to whitelist the Siteimprove IP addresses within Incapsula/Impervato give Siteimprove access to check your website content.

We recommend that you reach out to Incapsula/Imperva for specific details on whitelisting on your version of the Incapsula/Imperva CDN. You can also refer to this information on the Incapsula/Imperva Security Settings.

The process will be similar to the steps outlined below:

  1. Log in to your Incapsula/Imperva control panel.
  2. Select the “Settings” menu option.
  3. Click "Security".
  4. Go to the "Whitelist Specific Sources" section.
  5. Enter the "Content Suite and Crawler IP addresses" listed in the article Siteimprove IP Addresses.
  6. Select "Add IP Address".
    Whitelist_specific_IP_sources screenshot from Incapsula/Imperva CDN
  7. Click “Save”.

Incapsula/Imperva will then allow the Siteimprove services to check your website content. If you have any questions regarding this, please contact Siteimprove technical support.

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