Feedback: How to delete a comment
By Gudrun Gustafsdottir
If you for any reason want to delete a comment that your website visitor provided in the Feedback feature of Analytics, follow the below steps:
- Select Analytics from the main menu
- Select User Feedback from the side-bar menu
- Select Feedback from the drop-down menu
- Select the Feedback survey in which the comment was made
- Locate the comment in the list
- Click Delete comment next to the comment. The comment is now deleted.
Note: Deleting a comment will not affect the overall feedback score.
When creating a new Feedback survey, you can customize the survey to auto-delete old user comments after a certain time period.