The Universal Search feature searches through the pages, files, HTML, and metadata of sites included in your Data Privacy subscription.
This is particularly useful if you hold personal data on someone who has invoked their "right to be forgotten" or requested that their data be erased/changed under the rules of GDPR.
A quick search will show you where their information appears and where to start prioritizing your efforts.
Search operators can be used to narrow the search results, for example:
- "John Smith" returns results matching both names together and not results that only contain either "John" or "Smith"
- "John" -Smith returns all results matching "John" but not containing the word "Smith"
- "John Smith" -pdf returns results matching "John Smith" but not the text "pdf"
- Using a wildcard (e.g. Joh*) will return results starting with Joh e.g. "John" and "Johnston"
Search conditions to be considered are: queries must be at least 3 characters long,
email addresses should be surrounded by inverted commas, and numbers are currently not included.
Tracked Search Terms
Tracked Search Terms is an extended feature of Universal Search that allows users to monitor a number of search terms.
Here you can track and review occurrences of a search term on your sites, decide whether further actions are needed, and document when those actions have been taken (e.g. removing all occurrences of a name).
The progress and actions taken on tracked search terms can be seen under the tracked search terms menu under Data Privacy > Universal Search.
Universal Search and Tracked Search Terms are features of the Siteimprove Data Privacy module. Find out more in the article "How the Siteimprove Data Privacy module can help you prepare for GDPR".