In the upcoming release of the Accessibility platform, decision-making will change. You will be given more autonomy within your individual teams to define what is a true issue (e.g. code or content is missing or is inaccurate) that we can detect automatically, or what may be a potential issue – meaning, we need more information from you to verify whether there is an issue present or more work to be done.
What is a potential issue and how will this work?
In the coming version, we have removed “Can’t Fix and “Ignore” from the decision-making process, instead we use Issues and Potential Issues. This means that instead of users being allowed to ignore issues that we flag or mark as something they cannot fix. We provide teams with the opportunity to review issues through an assisted, step-by-step review process – a manual inspection, built into the platform under Potential Issues.
Your team can review the issue we have flagged and identify whether an issue is still outstanding, or whether the work has been completed to clear it. This informs our accessibility checker that the flagged issue has been dismissed, or – if the issue is still outstanding, it is added to your Issues list immediately.
Example of Potential Issue
An example of an accessibility check under Potential Issues is “Does this video have captions?”.
Through the step-by-step, guided review process, you can identify whether there is an audio track and if video captions have been added to the media file.
- If yes, there is no issue. The decision is saved within the platform, and the potential issue is dismissed by the accessibility checker- not just for that unique media file, but for all instances of that media file. You only need to make this decision once. And, if any part of the original code changes, we will re-flag the issue.
- If no, there is still an outstanding issue to add captions to the media file. This is now flagged as an issue and placed in your Issues list immediately to be addressed.
This decision, and the details (who and when), are retained under My Decisions in the Accessibility module.
You can return to the Review process and edit the decision if needed.
Benefits of improved decision-making capabilities:
- It is possible to make decisions on individual occurrences of issues, through Potential Issues.
- If you have done further inspection and validation to confirm that an issue we flag is a false positive, you can still contact Technical Support to have the issue cleared.
- Points for clearing individual occurrences are gained immediately in your DCI Score – you can see and track your progress sooner for clearing occurrences of issues on your site.
We are currently transitioning from the alpha to beta stages of the build and testing the next version of Siteimprove Accessibility. We cannot give an exact release date. However, we are expecting a release around summer 2020.