When troubleshooting an issue, Siteimprove support may ask you to clear your browser data and cookies.
The links below provide instructions on clearing data for the listed browsers*:
- Chrome: Clear cache and cookies in Chrome
- Safari: Clear your browsing history in Safari on Mac
- Firefox: How to clear the Firefox cache
- IE: View and delete your browsing history in Internet Explorer
- Edge: View and delete browser history in Microsoft Edge
*We recommend that when clearing the cache, you select the time range "All time". Most browsers allow you to keep password and/or form data if required. For example, in Chrome, you can de-select password and form data under advanced settings when clearing browser data.
Please reach out to Siteimprove technical support if you have any questions regarding this.