Support & FAQs
Academy
General
Analytics
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Behavior Tracking Terminology
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What are my options when unwanted domains show up in my Analytics statistics?
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What does "visit ended" mean in Siteimprove Analytics?
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Analytics: Why is there no "Time on page" data available?
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Feedback: How to delete a comment
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Analytics: How to filter data by organizations
Accessibility
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Accessibility: Image Alt text best practices★
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Categorization of accessibility issues
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How skip links can help with website accessibility
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Why does Siteimprove flag aria-hidden?
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Why is the number of Accessibility issues shown on the Page Report different than the number shown in the Accessibility module?
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Accessibility: Bold vs. Strong and Italic vs. Emphasis
Policy
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What policy templates are useful when addressing global website challenges?
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What Policy templates are useful for your website redesign project?
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Updated Policy Titles in Policy Library
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How do I find pages that contain my organization’s telephone number?
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Tutorials to Get Started with Policy
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Introduction to Policy
Reports
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Generating a report template based on Tags
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What is the difference between running and scheduling a report?
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Why are the numbers in my emailed report different from the numbers in the Siteimprove Intelligence Platform?
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Why can another user not see the report templates I have created and shared?
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When will I receive my next report?
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How Do I Export A Report In Accessibility?
Response
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How do I add a Response checkpoint for my site/s?
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Tutorials to Get Started with Response
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Response: How to deactivate a Checkpoint
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Response: Using Content Match
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How do I set up a Response alert for someone that does not have access to Siteimprove?
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What is the default response time for Siteimprove to report the site being down due to timeout?