Support & FAQs
General
Analytics
Accessibility
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Tutorials to Get Started with Accessibility★
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Accessibility: Image Alt text best practices★
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Which issues in Accessibility are the most important to fix?★
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OCR Complaints: Siteimprove’s Philosophy
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Siteimprove OCR Complaint Handling Process
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Accessibility: Does Siteimprove check for captioning on videos and other multimedia?
Policy
Reports
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Generating a report template based on Tags
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What is the difference between running and scheduling a report?
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Why are the numbers in my emailed report different from the numbers in the Siteimprove Intelligence Platform?
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Why can another user not see the report templates I have created and shared as public?
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When will I receive my next report?
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How Do I Export A Report In Accessibility?
Response
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Tutorials to Get Started with Response★
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Response: How to deactivate a Checkpoint
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Response: Using Content Match
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How do I set up a Response alert for someone that does not have access to Siteimprove?
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What is the default response time for Siteimprove to report the site being down due to timeout?
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My website loads slowly in Response. What can I do to make it faster?