In this section you can find answers to common questions relating to Quality Assurance.
How do I work with the Siteimprove QA email report?
How does Siteimprove calculate the Word count for a page?
What is the Siteimprove Browser Extension?
What media file types are included in QA Inventory?
What is the difference between "clicks on broken links" and "clicks on links"?
What is the Quality Assurance (QA) Score?
How do I disable Classic QA reports?
How to delete Exclusions and Aliases from your site
How do I disable Readability for my site?
Readability: All you need to know
How do I locate and correct a misspelling?
What does the "Content check" column mean in the PDF section of Documents (Inventory)?
In which countries can Siteimprove identify phone numbers?
Readability: Why do some of my pages have no readability score?
Can Siteimprove spellcheck Chinese, Japanese and other languages that use syllabic writing systems?
How do I fix a broken link?
What languages are available for spell checking?
Why can't I find the link Siteimprove is referencing?
Readability: Why are my scores falling out of the scorecard range?
Readability: Why is the readability score different from other tests I have run using the same scale?
Readability: Why are URLs highlighted as long words/polysyllabic words?
Readability: How has Siteimprove identified content on my page?
Readability: Why are long words in the website boilerplate highlighted on the page report?
Readability: Why should I be focused on online readability?
Readability: Why are long sentences over 20 words?
Readability: What are complex words and how are they determined?
Readability:Why are polysyllabic words hard to read?
Why are misspellings for errant spaces in words showing up in my subscription when they display correctly on the live page?
How do I know which pages have been added or removed with the latest crawl? (Check History)