Here you can find answers to common questions relating to general aspects of Siteimprove's services
The Firstimprover Program★
What is the industry benchmark?★
What is the Digital Certainty Index™ (DCI™)?★
How do I reset my Siteimprove password?
Why has my score changed even though I have not made changes to my site?
How do I create a HAR file?
Siteimprove Priority FAQ
Discontinuing support for deprecated TLS encryption protocols
What information does Siteimprove provide in relation to documents?
What is the difference between "Group access only" and "Restricted group access"?
How to find a Site ID, Group ID, Page ID and Filter ID
How to delete a user from the Siteimprove Intelligence Platform
How does Siteimprove use sitemaps?
What languages is the Siteimprove platform available in?
How do I add a user?
What widget types are available for a customized dashboard?
What can I do if I’m over my Siteimprove page limit?
What widgets can I have on my dashboard?
What does it mean to share a dashboard template?
How do I switch between Siteimprove accounts?
What actions require assistance from Siteimprove Technical Support?
Why is my website crawl taking a long time?
How to delete a site
Settings: IP Address Anonymization and Do Not Track
How do I edit the URL for a site being checked by Siteimprove?
How is the DCI™ Score calculated when SEO or Accessibility modules are not enabled?
How do I contact Siteimprove?
Why is my dashboard widget not showing any data?
Why don't I receive emails from Siteimprove?