Here you can find answers to common questions relating to general aspects of Siteimprove's services
What is the industry benchmark? ★
What is the Digital Certainty Index® (DCI®)? ★
How are the colors in the DCI score determined?
How do I create a group using the Siteimprove sitemap?
How do I clear my browser data and cookies?
How do I create a group based on a URL/title match?
How do I create a group based on an HTML content match?
How do I edit user access to Sites and Groups in Siteimprove?
Page tags FAQ
How do I add a site to my Siteimprove subscription?
Siteimprove support and system availability
Tips when requesting help from technical support
How do I reset my Siteimprove password?
Why has my score changed even though I have not made changes to my site?
How do I create a HAR file?
Siteimprove Priority FAQ
The Firstimprover Program
Discontinuing support for deprecated TLS encryption protocols
What information does Siteimprove provide in relation to documents?
How do I allow Siteimprove to access my site when using Incapsula/Imperva CDN?
How to find a Site ID, Group ID, Page ID and Filter ID
How to delete a user from the Siteimprove Intelligence Platform
How does Siteimprove use sitemaps?
What languages is the Siteimprove platform available in?
How do I add a user?
What widget types are available for a customized dashboard?
What can I do if I’m over my Siteimprove page limit?
What widgets can I have on my dashboard?
What does it mean to share a dashboard template?
Configuring Siteimprove Dashboards and Dashboard reports